SMS Privacy Policy
This SMS Privacy Policy explains how Wolf Rifkin Shapiro Schulman & Rabkin (“WRSS&R,” “we,” “us,” or “our”) collects, uses, and protects information you provide when you opt-in to receive text messages from us. This policy is designed to be compliant with the CTIA’s Messaging Principles and Best Practices, including 10DLC (10-digit long code) registration and TCR (The Campaign Registry) requirements.
- Consent to Receive Text Messages:
By providing your phone number to WRSS&R, you expressly consent to receive text messages from us at that number. This includes, but is not limited to, messages related to:
- Account updates and notifications
- Appointment reminders
- Case information and updates
- Billing and payment information
- Marketing and promotional offers (if applicable and clearly disclosed at opt-in)
- Responses to your inquiries
- Other communications related to our services
You acknowledge that providing your phone number is not a condition of purchasing any goods or services from us.
- Message Frequency:
Message frequency will vary depending on the nature of the messages and your interactions with us. We will strive to keep message frequency reasonable and relevant. You can inquire about expected message frequency by contacting us as described in Section 10.
- Message and Data Rates:
Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier for receiving text messages. Please consult your mobile carrier’s rate plan for details.
- Opting Out:
You can opt-out of receiving text messages from us at any time by replying “STOP” to any message you receive. After you send the “STOP” message, you will receive a confirmation text message that your opt-out request has been processed. You may also opt-out by contacting us directly as described in Section 10.
- Information We Collect:
When you opt-in to receive text messages, we collect your phone number. We may also collect other information necessary to provide you with the services you have requested, such as your name, case number, or other identifying information. We will only collect information necessary for the specific service or communication you’ve requested.
- How We Use Your Information:
We use the information we collect to:
- Send you text messages related to the purposes described in Section 1.
- Personalize your experience and tailor our communications to you.
- Improve our services and communications.
- Comply with legal and regulatory requirements.
- Sharing Your Information:
We will not share your mobile information with third parties/affiliates for marketing/promotional purposes. This includes your phone number and any other information collected in connection with your opt-in to receive text messages.
- TCR Compliance and 10DLC Registration:
We are committed to complying with the CTIA’s Messaging Principles and Best Practices, including 10DLC registration and TCR requirements. We will ensure that our messaging campaigns are properly registered and adhere to industry guidelines.
- Changes to this Policy:
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you as required by applicable law. Your continued opt-in to receive text messages after any changes are posted will constitute your acceptance of the revised policy.
- Contact Us:
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
Wolf Rifkin Shapiro Schulman & Rabkin
11400 West Olympic Boulevard,
Ninth Floor
Los Angeles, CA 90064
310-478-4100
- Effective Date:
This SMS Privacy Policy is effective as of 10 February 2025.